You can retrieve your password by resubmitting your email address that you registered with. An email will be sent to this address within minutes. If you have let more than 2 hours lapse or if you had difficulty with this process you will have to submit your email address again. Alternately, you can use the Customer service interface or call the toll free number 1-888-681-4947 and we will get back to you by email usually within a matter of hours. If you have registered with a bogus email address, you will have to contact us on our toll free number 1-888-681-4947.